Regulations Amending the Federal Public Sector Labour Relations Regulations: SOR/2020-43

Canada Gazette, Part II, Volume 154, Number 6

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SOR/2020-43 March 6, 2020

FEDERAL PUBLIC SECTOR LABOUR RELATIONS ACT

FEDERAL PUBLIC SECTOR LABOUR RELATIONS AND EMPLOYMENT BOARD ACT

The Federal Public Sector Labour Relations and Employment Board makes the annexed Regulations Amending the Federal Public Sector Labour Relations Regulations, pursuant to

Ottawa, March 2, 2020

Catherine Ebbs
Chairperson, Federal Public Sector Labour Relations and Employment Board

Regulations Amending the Federal Public Sector Labour Relations Regulations

Amendments

1 (1) Paragraph (s.1) of the definition initiating document in section 1 of the Federal Public Sector Labour Relations Regulations footnote 1 is repealed.

(2) The definition initiating document in section 1 of the Regulations is amended by adding the following after paragraph (n):

(3) Paragraph (n) of the definition initiating document in section 1 of the French version of the Regulations is replaced by the following:

(4) Section 1 of the Regulations is amended by adding the following in alphabetical order:

2 Section 2 of the Regulations is replaced by the following:

Filing initiating documents

2 All initiating documents must be filed with the Board.

3 Section 3 of the Regulations is repealed.

4 Sections 4 and 5 of the Regulations are replaced by the following:

Copies

4 On receipt of an initiating document, the Board must provide copies to the other party and to any person who may be affected by the proceeding.

Reply

5 The other party must reply to the initiating document — other than a request for arbitration, a request for conciliation or a notice of a reference to adjudication — no later than 15 days after it receives a copy of the document, unless these Regulations provide otherwise.

5 Section 9 of the Regulations is replaced by the following:

Receipt of document

9 A document is considered to have been received by the Board,

6 Section 11 of the French version of the Regulations is replaced by the following:

Dessaisissement

11 (1) La personne qui a saisi d’une affaire la Commission, le président ou un arbitre de grief peut, avant qu’une décision ne soit rendue à ce sujet, l’en dessaisir en personne à l’audience ou par avis de retrait écrit adressé à la Commission.

Fermeture du dossier

(2) Lorsqu’elle est informée par le président ou par l’arbitre de grief du dessaisissement, ou à la réception de l’avis de retrait, la Commission ferme le dossier et en informe les parties, les intervenants et la Commission canadienne des droits de la personne, si celle-ci a reçu l’un des avis prévus aux paragraphes 210(1), 217(1) et 222(1) de la Loi.

7 The Regulations are amended by adding the following after section 11:

Deemed withdrawn

11.1 The Board may, on its own initiative, send a notice of status review to all of the parties that requires them to provide representations stating the reasons why the matter should not be deemed to be withdrawn and, if there is no response within the period determined by the Board, deem the matter withdrawn.

8 Section 16 of the Regulations is replaced by the following:

Notice of pre-hearing conference

16 The Board must provide the parties and intervenors with notice of a pre-hearing conference at least three days before the day that is fixed for it.

9 Subsections 17(1) and (1.1) of the Regulations are replaced by the following:

Notice of hearing

17 (1) The Board must provide the parties and intervenors with notice of a hearing before the Board at least seven days before the day that is fixed for it.

10 Section 22 of the Regulations is replaced by the following:

Application for review of Board’s decision

22 An application for a review, referred to in section 43 of the Act, of an order or a decision of the Board must contain a statement of the grounds on which the applicant intends to rely in support of the review.

11 Section 23 of the Regulations is replaced by the following:

Application for certification

23 An application for certification under section 54 or 238.13 of the Act must be filed with the Board and signed by the authorized representative of the applicant and must contain the following information:

12 Subsection 25(2) of Regulations is replaced by the following:

Posting of copies of notice

(2) On receipt of the copies of the notice, an employer must post them, until the closing date, in conspicuous places where they are most likely to come to the attention of the employees who may be affected by the application.

13 Sections 26 to 28 of the Regulations are replaced by the following:

Employer’s reply

26 (1) An employer must file a reply to the application for certification on or before the closing date.

Form and content

(2) The reply to the application must be filed with the Board and signed by the authorized representative of the employer and must contain the following information:

Intervention

27 (1) An employee organization that receives a copy of the application for certification or that claims to represent any of the employees who may be affected by the application may, on or before the closing date, file an application for intervention.

Form and content

(2) The application for intervention must be filed with the Board and signed by the authorized representative of the intervenor and must contain the following information:

Statement of opposition

28 (1) If an employee or a group of employees is affected by an application for certification and is in opposition to it, the employee or group of employees may, on or before the closing date, file a statement of opposition.

Form and content

(2) The statement of opposition must be filed with the Board and signed by the employee or the authorized representative of the group, as the case may be, and must contain

14 Subsection 30(2) of the Regulations is replaced by the following:

Deadline for supplementary documentary evidence

(2) Any supplementary documentary evidence must be filed with the Board on or before the closing date for the application.

15 Subsection 33(2) of the Regulations is replaced by the following:

Time for filing

(2) If an application referred to in subsection (1) is made in the context of an application for certification, it must be filed with the Board on or before the closing date for the application for certification.

16 The portion of subsection 34(1) of the Regulations before paragraph (a) is replaced by the following:

Objection

34 (1) An objection in respect of a position referred to in section 61 or 73 of the Act may be filed with the Board no later than 20 days after receipt of a copy of the application and must set out

17 Section 36 of the Regulations is replaced by the following:

Application for revocation of certification

36 An application for revocation of certification under section 94, 98, 99, 100 or 238.17 of the Act must be filed with the Board and signed by the applicant or the applicant’s authorized representative and must contain the following information:

18 Subsection 38(2) of the Regulations is replaced by the following:

Posting of copies of notice

(2) On receipt of the copies of the notice, the employer must post them, until the closing date, in conspicuous places, where they are most likely to come to the attention of the employees who are affected by the application.

19 Subsection 39(1) of the Regulations is replaced by the following:

Bargaining agent’s reply

39 (1) A bargaining agent must file a reply to the application for revocation of certification on or before the closing date.

Form and content

(1.1) The reply must be filed with the Board and signed by the authorized representative of the bargaining agent and must contain the following information:

20 Section 40 of the Regulations is replaced by the following:

Statement of opposition

40 (1) If an employee or a group of employees is affected by an application for revocation of certification and is in opposition to it, the employee or group of employees may, on or before the closing date, file a statement of opposition.

Form and content

(2) The statement of opposition must be filed with the Board and signed by the employee or by each employee in the group, as the case may be, and must contain the following information

21 Subsection 42(2) of the Regulations is replaced by the following:

Deadline for supplementary documentary evidence

(2) Any supplementary documentary evidence must be filed with the Board on or before the closing date for the application.

22 The Regulations are amended by adding the following after section 45:

DIVISION 2

Choice of Dispute Resolution Process

Notice of choice of dispute resolution process

46 A notice of the choice of dispute resolution process under subsection 103(1) of the Act, must be filed with the Board, signed by the authorized representative of the bargaining agent and include

Application to change the process

46.1 An application to change the applicable dispute resolution process, referred to in subsection 104(1) of the Act, must be filed with the Board and signed by authorized representative of the bargaining agent and must contain the following information:

23 Sections 47 to 49 of the Regulations are replaced by the following:

Request for arbitration

47 A request for arbitration under subsection 136(1) of the Act that is made to the Chairperson must be filed with the Board and signed by the authorized representative of the requestor and must contain the following information:

Other party’s response

48 (1) A party that receives a copy of a request for arbitration under subsection 136(1) of the Act may, no later than seven days after receipt of the copy, file its response concerning the arbitral award to be made for any term or condition of employment in respect of which the arbitration was requested.

Form and content

(2) The response must be filed with the Board and signed by the authorized representative of the party filing its response and must contain the following information:

Request for arbitration of additional matters

(3) A notice referred to in subsection 136(5) of the Act must be filed with the Board and signed by the authorized representative of the party filing the notice and contain the following information:

Applicant’s response

49 (1) The applicant may, no later than seven days after receipt of a copy of the notice referred to in subsection 136(5) of the Act, file its response concerning the arbitral award to be made in respect of additional terms or conditions of employment referred to in paragraph 48(3)(c) for which arbitration was requested by the other party.

Form and content

(2) The response must be filed with the Board and signed by the authorized representative of the applicant and must contain the following information:

24 Section 50 of the English version of the Regulations is replaced by the following:

Representations

50 If a party objects to the referral of a matter in dispute under subsection 144(1) of the Act to an arbitration board on the ground that it is not a matter that may be included in an arbitral award, the Chairperson must give the parties the opportunity to make representations on the matter before referring it to the arbitration board.

25 Section 50.1 of the Regulations is repealed.

26 Sections 51 to 53 of the Regulations are replaced by the following:

Request for conciliation

51 A request for conciliation under subsection 161(1) of the Act that is made to the Chairperson must be filed with the Board and signed by the authorized representative of the requestor and must contain the following information:

Other party’s response

52 (1) A party that receives a copy of a request for conciliation under subsection 161(1) of the Act may, no later than seven days after receipt of the copy, file its response concerning the report to be made in respect of any term or condition of employment for which the conciliation was requested.

Form and content

(2) The response must be filed with the Board signed by the authorized representative of the party filing its response and must contain the following information:

Request for conciliation of additional matters

(3) A notice referred to in subsection 161(4) of the Act must be filed with the Board and signed by the authorized representative of the party filing the notice and must contain the following information:

Applicant’s response

53 (1) The applicant may, no later than seven days after receipt of a copy of the notice referred to in subsection 161(4) of the Act, file its response concerning the report to be made in respect of additional terms or conditions of employment referred to in paragraph 52(3)(c) for which conciliation was requested by the other party.

Form and content

(2) The response must be filed with the Board and signed by the authorized representative of the applicant and contain the following information:

27 Sections 54 and 55 of the Regulations are replaced by the following:

Statement respecting strike vote

54 (1) The bargaining agent must, no later than the day after the day on which the results of a strike vote are announced, file a statement respecting the strike vote.

Form and content

(2) The statement must be filed with the Board and signed by the authorized representative of the bargaining agent and contain the following information:

Application to have strike vote declared invalid

55 An application for a declaration that a strike vote is invalid under subsection 184(2) of the Act must be filed with the Board and signed by the applicant or their authorized representative, and must contain the following information:

28 Section 57 of the Regulations is replaced by the following:

Complaint

57 A complaint under section 190 of the Act must be filed with the Board and signed by the complainant or their authorized representative and must contain the following information:

29 Section 57.1 of the Regulations is replaced by the following:

Canada Labour Code

57.1 A complaint under section 133 of the Canada Labour Code that is made to the Board must be signed by the complainant or their authorized representative and must contain the following information:

30 Section 58 of the Regulations is replaced by the following:

Application for declaration that conduct is unlawful

58 An application for a declaration that conduct is unlawful under subsection 198(1) of the Act must be filed with the Board and signed by the authorized representative of the employer and must contain

31 Section 60 of the Regulations is replaced by the following:

Application to obtain Board’s consent

60 An application to obtain the consent of the Board referred to in section 205 of the Act must be filed with the Board and signed by the applicant or the applicant’s authorized representative and must contain the following information:

32 Subsection 65(1) of the Regulations is replaced by the following:

Notice of level

65 (1) An employer must notify, in accordance with subsection (2), each of its employees of the names or titles of the persons whose decision on a grievance constitutes a level in the individual grievance process and the name or title, as well as the contact information, of the employee’s immediate supervisor or local officer-in-charge to whom an individual grievance may be presented.

33 (1) The portion of subsection 66(1) of the Regulations before paragraph (b) is replaced by the following:

Individual grievance form

66 (1) An employer must prepare a form for an individual grievance that sets out the information to be provided by the grievor, including

(2) Subsections 66(2) and (3) of the Regulations are replaced by the following:

Approval

(2) The form must be submitted to the Board for approval, and the Board must approve it if the form requests the information that is required under paragraphs (1)(a) to (d) and if any other information requested on the form is relevant to resolving the individual grievance.

Copies

(3) The employer must make copies of the approved form available to all of its employees.

34 Section 67 of the Regulations is replaced by the following:

Presentation of grievance

67 An employee who wishes to present an individual grievance must do so on the form provided by the employer and approved by the Board and must submit it to the employee’s immediate supervisor or local officer-in-charge identified under subsection 65(1).

35 Subsection 68(3) of the English version of the Regulations is replaced by the following:

Grievance deemed presented

(3) An individual grievance is deemed to have been presented within the time referred to in subsection (1) or (2) if, within that time, it is sent by courier or delivered to the grievor’s immediate supervisor or local officer-in-charge identified under subsection 65(1).

36 (1) Paragraph 69(1)(b) of the Regulations is replaced by the following:

(2) Paragraph 69(2)(b) of the Regulations is replaced by the following:

(3) Section 69 of the Regulations is amended by adding the following after subsection (2):

Representation — grievor not included in a bargaining unit

(3) A grievor who is not included in a bargaining unit, who presents an individual grievance and who is represented by another person in presenting the grievance must provide, together with the form,

37 Section 74 of the English version of the Regulations is replaced by the following:

Maximum number of levels

74 A group grievance process is to consist of a maximum of three levels.

38 Section 75 of the Regulations is replaced by the following:

Notice of level

75 An employer must notify the bargaining agent of the employees to whom the group grievance process applies of the name or title, as well as the contact information, of any person to whom a group grievance may be presented.

39 (1) The portion of subsection 76(1) of the Regulations before paragraph (b) is replaced by the following:

Group grievance form

76 (1) An employer must prepare a form for a group grievance that sets out the information to be provided by the bargaining agent, including

(2) Subsections 76(2) and (3) of the Regulations are replaced by the following:

Approval

(2) The form must be submitted to the Board for approval, and the Board must approve it if the form requests the information that is required under paragraphs (1)(a) to (d) and if any other information requested on the form is relevant to resolving the group grievance.

Copies

(3) The employer must make copies of the approved form available to the bargaining agent.

40 Section 77 of the Regulations is replaced by the following:

Presentation of grievance

77 (1) A bargaining agent who presents a group grievance must do so on the form provided by the employer and approved by the Board and must submit it to any person identified under section 75.

Consent of aggrieved employees

(2) The bargaining agent must submit, together with the group grievance, the consent of aggrieved employees to the presentation of a group grievance, signed by each of the consenting employees.

Form and contents

(3) The consent must contain the following information:

41 Subsection 78(3) of the English version of the Regulations is replaced by the following:

Grievance deemed presented

(3) A group grievance is deemed to have been presented within the time referred to in subsection (1) or (2) if, within that time, it is sent by courier or delivered to any person identified under section 75.

42 The portion of subsection 81(2) of the English version of the Regulations before paragraph (a) is replaced by the following:

Receipt and transmission

(2) On receipt of a notice of withdrawal of a group grievance, the person identified under section 75 must

43 Section 84 of the Regulations is replaced by the following:

Notice from employer

84 (1) An employer must notify the bargaining agent of the name or title, as well as the contact information, of any person to whom a policy grievance may be presented.

Notice from bargaining agent

(2) A bargaining agent must notify the employer of the name or title, as well as the contact information, of any person to whom a policy grievance may be presented.

44 Subsection 85(2) of the English version of the Regulations is replaced by the following:

Grievance deemed presented

(2) A policy grievance is deemed to have been presented within the time referred to in subsection (1) if, within that time, it is sent by courier or delivered to any person identified under subsection 84(1) or (2), as the case may be.

45 Subsections 89(1) and (2) of the Regulations are replaced by the following:

Notice of reference to adjudication

89 (1) A notice of reference to adjudication must be filed with the Board, together with a copy of the grievance and signed by the party filing the notice or its authorized representative, as the case may be, and must contain the following information:

Copy of consent

(2) If the notice of reference to adjudication concerns a group grievance, the bargaining agent must also provide a copy of the consent submitted in accordance with subsection 77(2).

46 Subsection 92(1) of the Regulations is replaced by the following:

Notice to Canadian Human Rights Commission

92 (1) A notice of a human rights issue under subsection 210(1), 217(1) or 222(1) of the Act must be given to the Canadian Human Rights Commission, together with a copy of the grievance and the notice of the reference to adjudication.

Form and contents

(1.1) The notice must be filed with the Canadian Human Rights Commission and signed by the party raising the issue or their authorized representative, as the case may be, and contain the following information:

47 (1) Subsection 93(1) of the Regulations is re-placed by the following:

Deadline for notice of intention to make submissions

93 (1) The Canadian Human Rights Commission may, no later than 15 days after being notified of a human rights issue under subsection 210(1), 217(1) or 222(1) of the Act, notify the Board of whether or not it intends to make submissions regarding the issue raised in the notice.

(2) Subsection 93(2) of the English version of the Regulations is replaced by the following:

Attachments

(2) The Canadian Human Rights Commission must submit a copy of the grievance and the notice of the reference to adjudication together with its notice.

48 Subsection 97(1) of the Regulations is replaced by the following:

Documentation

97 (1) If a grievance relates to the interpretation or application of a provision of a collective agreement or arbitral award, the party referring the grievance to adjudication must, before or at the hearing, provide a copy of the collective agreement or arbitral award to the adjudicator or the Board, as the case may be, to the other party or its authorized representative, if any, to the intervenors and, if notice to the Canadian Human Rights Commission is given under subsection 210(1), 217(1) or 222(1) of the Act, to the Canadian Human Rights Commission.

49 The schedule to the Regulations is repealed.

50 The English version of the Regulations is amended by replacing “shall” with “must” in the following provisions:

Coming into Force

51 These Regulations come into force on the day on which they are registered.

REGULATORY IMPACT ANALYSIS STATEMENT

(This statement is not part of the Regulations.)

Issues

Portions of the regulations relating to the matters arising before the Federal Public Sector Labour Relations and Employment Board (the Board) needed to be amended due to the coming into force of An Act to amend the Canada Labour Code, the Parliamentary Employment and Staff Relations Act, the Public Service Labour Relations Act and the Income Tax Act (S.C. 2017, c. 12) [Bill C-4], An Act to amend the Public Service Labour Relations Act, the Public Service Labour Relations and Employment Board Act and other Acts and to provide for certain other measures (S.C. 2017, c. 9) [Bill C-7], and An Act to amend the Federal Public Sector Labour Relations Act and other Acts (S.C. 2018, c. 24) [Bill C-62].

Background

The Board is an independent quasi-judicial statutory tribunal established by the Federal Public Sector Labour Relations and Employment Board Act (S.C. 2013, c. 40, s. 365) [FPSLREBA], which came into force on November 1, 2014. Under this Act, the Public Service Labour Relations Board (PSLRB) and the Public Service Staffing Tribunal (PSST) were merged to create the Board.

When the Board was created, certain modifications were made to the regulations that were previously in place in relation to the matters dealt with by the PSLRB and the PSST under several acts, namely the Federal Public Sector Labour Relations Act (S.C. 2003, c. 22, s. 2) [FPSLRA], the Public Service Employment Act (S.C. 2003, c. 22, ss. 12 and 13) and the Parliamentary Employment and Staff Relations Act (R.S.C., 1985, c. 33 (2nd Supp.)). However, over the course of the past five years, it has become evident that some changes and updates are necessary for reasons related to modernization and housekeeping.

Furthermore, when Bill C-62 came into force on November 26, 2018, it amended the FPSLRA by restoring certain provisions of the Act that existed prior to December 13, 2013, related to the choice of process of dispute resolution, essential services, arbitration and conciliation. Therefore, some changes are required to align the Federal Public Sector Labour Relations Regulations (SOR/2005-79) [the Regulations] with the updated version of the FPSLRA and to support their implementation.

Legislative authority

Regulatory amendment is the most efficient manner to address these legislative changes. The amendments will ensure greater certainty and transparency in understanding the operational processes of the Board in relation to the statutory changes to the FPSLRA that have now come into force.

Sections 39, 237, 238 and 238.23 of the FPSLRA and section 36 of the FPSLREBA provide the Board with the authority to make regulations.

Description of key amendments

The following consequential and housekeeping amendments to the Regulations are required in order to align the Regulations with the many legislative changes brought about by bills C-4, C-7 and C-62, as well as address editorial and procedural issues to streamline the Board’s proceedings.

Status review

The Regulations were amended to include a new status review provision for “dormant cases” to enable the Board to better manage its caseload.

Electronic filing

Amendments to existing provisions of the Regulations were made in order to allow parties to send or file documents by electronic means, as well as by the existing means of mail, fax and hand delivery. This change entails amending many provisions of the Regulations to require parties to provide their electronic mail addresses.

Removal of the 4:00 p.m. deadline

The requirement that documents be received by the Board by 4:00 p.m. Ottawa time has been removed from the Regulations. The amendments also clarify when documents are deemed to have been received by the Board.

Removal of the forms from the Regulations

All the forms set out in the schedule to the Regulations have been removed. They will continue to exist but outside of the Regulations. This will enable the Board to have more flexibility to alter the content of the forms in the future without having to go through a complex regulatory amendment process. The information that a party must provide in a given matter is now set out specifically in the Regulations rather than in the forms.

Elimination of the requirement to file multiple copies

The Regulations were amended to provide for the elimination of the requirement that multiple copies of documents be filed. Where needed, the requirement will be stated on the online forms instead, thereby affording the Board greater flexibility to change the requirement in the future as a result of the expected increase in electronic filing.

Royal Canadian Mounted Police

The Regulations were amended to include the Royal Canadian Mounted Police (RCMP) in the procedures for certification and revocation applications.

Definition

The definition of “day” has been added to the Regulations for added clarity given the introduction of electronic filing.

The definitions of “signature” and “contact information” have also been added to reflect the requirements of electronic filing.

Process for dispute resolution

The definition of “initiating document” was amended to include applications for an essential services agreement, applications for the amendment of an essential services agreement, applications for the amendment or suspension of an essential services agreement in an emergency situation and applications for an extension of time under section 133 of the FPSLRA.

Given that section 158.1 of the FPSLRA was repealed as a result of the coming into force of Bill C-62, certain provisions of the Regulations were amended or repealed to reflect this legislative change. New provisions were also introduced, essentially restoring the dispute resolution provisions that existed before December 13, 2013.

Representation of a grievor not included in a bargaining unit

A new provision was added to address the representation of a grievor who is not included in a bargaining unit.

Housekeeping issues

French and English terminology: Amendments were made in order to better align the English and French versions of the Regulations.

From “shall” to “must”: The English version of the Regulations was amended to replace all instances of the word “shall” with the word “must.”

Rationale: Benefits and costs

The changes to the Regulations Amending the Federal Public Sector Labour Relations Regulations relate solely to the Board’s practices and procedures.

It is expected that the amendments will address concerns raised by stakeholders and assist parties and the Board in managing cases more efficiently.

The Regulations themselves have no impact on federal revenues or resource allocations. Employers, bargaining agents and employees will need to familiarize themselves with the changes in the Regulations, but there is no negative impact from the amendments themselves.

“One-for-One” Rule

The “One-for-One” Rule does not apply to the Regulations, as they do not increase the administrative burden on business under the FPSLRA.

Consultation

Consultation with the Board’s stakeholders was initiated in March 2018 with a letter to major stakeholders to inform them of the need to make changes to the Regulations in order to reflect the changes brought about by the various bills, as well as housekeeping changes. A draft copy of the Regulations containing the proposed changes was sent to all of the stakeholders — employers and bargaining agents. They were given until June 2018 to provide their feedback.

The draft amendments to the Regulations relating to Bill C-62 were not submitted to the stakeholders, however, because that Act’s adoption was still progressing through Parliament and it had not yet come into force by the end of the consultation period. Nevertheless, several stakeholders provided feedback to the Board about how the Regulations would need to be amended once Bill C-62 came into force.

Bill C-62 essentially amended the FPSLRA to restore certain provisions as they existed before December 13, 2013. Given that the proposed changes to the Regulations relating to those provisions similarly amend the Regulations to read as they did prior to that date as well, the Board considers that no further consultation about these amendments is necessary.

Implementation, enforcement and service standards

The Board will interpret and apply the Regulations in accordance with principles of statutory interpretation and the principles established in the FPSLRA, such as the paramountcy of the public interest; effective labour management relations; that collective bargaining ensure the expression of diverse views for the purpose of establishing terms and conditions of employment; commitment to a fair, credible and efficient resolution of disputes in matters arising from terms and conditions of employment; recognition from the Government of Canada that public service bargaining agents represent the interests of employees in collective bargaining and participate in the resolution of workplace issues and rights disputes; commitment from the employer and the bargaining agents to mutual respect; and commitment to harmonious labour management relations as essential to a productive and effective public service.

Coming into force

The Regulations Amending the Federal Public Sector Labour Relations Regulations come into force on the day that they are registered.

Contact

Lucie Morneault
Acting Executive Director
Federal Public Sector Labour Relations and Employment Board
C.D. Howe Building
240 Sparks Street
West Tower, 6th Floor
P.O. Box 1525, Station B
Ottawa, Ontario
K1P 5V2
Telephone: 613‑990‑1797
Email: Lucie.Morneault@tribunal.gc.ca